TriageClinical Pet Care · Est. 2019
The only daycare that treats your dog like a patient.
Heart rate monitoring, insulin schedules, seizure protocols, and airway management — staffed by certified handlers and licensed veterinary technicians while you're at work.
"I refer post-surgical patients here because their monitoring rivals my own recovery ward. The oxygen saturation logs they send me after each stay are more detailed than what I see at most 24-hour clinics."
Dr. Miriam Osei-Bonsu, DVM
Lakeside Veterinary Clinic, Chicago
99.7%
Incident-Free Days
4 min
Avg. Response Time
340+
Vet Referrals
Handler: Caitlin Reyes, CPDT-KA
Canine CPR Certified · 7 Years Experience
Our Clinical Team
Meet the specialists who stand between
your dog and an emergency.
Caitlin Reyes
Senior Handler & Emergency Response Lead
"When a dog seizes, the first fifteen seconds determine everything."
Our response protocol begins before most owners could dial a phone. Every handler rehearses seizure positioning and airway clearance monthly — not annually.
< 15s
Seizure Response
Oxygen Station · Bay 2
Dr. James Whitfield
Licensed Veterinary Technician, On-Site
"I manage medication schedules the same way I would in a clinic recovery ward."
Every dog on daily insulin, thyroid, or cardiac medication has a color-coded chart and a timed dispensing record. Nothing is left to memory — everything is logged and countersigned.
100%
Med Accuracy Rate
Medication Station · Dispensary
Priya Nandakumar
Certified Canine Behaviorist
"A dog in distress is a dog at medical risk. Behavior is a vital sign."
Brachycephalic breeds — Bulldogs, Frenchies, Pugs — are constantly one stress spike away from a respiratory event. I read body language the way a cardiologist reads an EKG.
0
Stress Events Escalated
Calm Suite · Isolation Bay
Marcus Delacroix
Facility Safety Engineer
"Climate control isn't a comfort feature. For a brachycephalic dog, it's life support."
Every suite is held at 68–72°F with humidity between 45–55%. Air exchanges run every 12 minutes. I get a phone alert if any zone drifts two degrees — at 3am or 3pm.
68–72°F
Guaranteed Temp Range
Environmental Control · Main Panel
Emergency Response Timeline
What happens in the first ninety seconds.
Every second is accounted for. This is the protocol our team rehearses monthly — broken into fifteen-second intervals, assigned to named responders, and reviewed by our partner clinics.
Detection
Handler identifies abnormal behavior or vital deviation
Continuous monitoring means no alert goes unnoticed. Heart rate, SpO₂, and temperature thresholds trigger an immediate visual and audible indicator at the handler station.
Responder: Caitlin Reyes
0–15s
from detection
Assessment
Veterinary technician performs rapid physical assessment
Dr. Whitfield is paged immediately. He performs a structured 12-point rapid assessment: airway, breathing, circulation, mentation, mucous membranes, capillary refill, pulse quality, temperature, pain, posture, hydration, and neurological responsiveness.
Responder: Dr. James Whitfield, LVT
15–30s
from detection
Stabilization
Protocol initiated — oxygen, positioning, or medication administered
Oxygen flow begins within 45 seconds of detection. Brachycephalic dogs are moved to the isolation suite with flow-by oxygen. Seizure patients are positioned on padded surfaces away from hazards. Insulin-related events receive glucose monitoring immediately.
Responder: Dr. James Whitfield + Caitlin Reyes
30–60s
from detection
Parent Notification
Owner receives push notification and call with status update
Our proprietary parent dashboard sends a real-time push notification with the dog's vitals, the action taken, and the next step. A direct call follows within 60 seconds. No owner learns about an incident after the fact.
Responder: Automated + Front Desk
60s
from detection
Veterinary Consult
Partner clinic contacted — transport arranged if needed
We maintain direct lines to three partner veterinary clinics within 0.8 miles of the facility. If transport is required, our dedicated medical transport van is loaded and en route within 90 seconds of the decision. The receiving vet has the dog's full chart before arrival.
Responder: Facility Director
90s
from detection
Protocol reviewed quarterly by our partner veterinary clinics. Last audit: January 2026.
Client & Veterinary Results
Heard from owners, confirmed by their vets.
4.98
340+ Reviews
"Our Frenchie, Mochi, has tracheal hypoplasia. Every other facility we tried sent her home early because 'she was breathing funny.' Triage called us with an SpO₂ reading and adjusted her care plan before we even asked."
Danielle & Rafael Ochoa
Parents of Mochi, 4yr French Bulldog
"I refer post-surgical patients here because their monitoring rivals my own recovery ward."
Dr. Nkechi Adeyemi, DVM
Surgical Specialist, North Shore Animal Hospital
"Winston is 13, on two cardiac medications, and needs a midday furosemide dose. Triage logs every dose with a timestamp and sends me a photo. I've never had to follow up twice."
Thomas Bergström
Parent of Winston, 13yr Cavalier King Charles
"After Biscuit's TPLO surgery, my regular vet recommended Triage for post-op daycare. The daily gait assessments they sent me were more detailed than my discharge instructions."
Priscilla Fontaine
Parent of Biscuit, 11yr Golden Retriever
"We've partnered with Triage for post-op day boarding for two years. Their LVT on staff communicates with our surgical team directly. It's the closest thing to a step-down unit I've seen outside a hospital."
Dr. Samuel Park, DVM, DACVS
Board-Certified Surgeon, Lakeview Veterinary Specialists
"My husband travels for work. I needed somewhere that could handle Remy's epilepsy without panicking. Triage sent me a seizure log after his first episode there — time, duration, recovery, vitals. I cried."
Aisha Kamara
Parent of Remy, 6yr Labrador